Effective Date: 20/01/2025
Introduction
At A-Breed-Apart, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By using our website, you agree to the practices described here.
Who We Are
A-Breed-Apart is a professional pet and house-sitting service operating across the Cotswolds and South West England. For any questions about this Privacy Policy, please contact us at:
Email: glenn@a-breed-apart.co.uk
Phone: 07947098911
What Information We Collect
We may collect the following information from you:
- Personal Information: Name, address, email address, phone number, and other information you provide when contacting us or booking services.
- Payment Information: Billing details required to process payments (processed securely via trusted third-party payment providers).
- Usage Data: Information about your interactions with our website, such as IP address, browser type, and pages visited, collected via cookies and similar technologies.
- Pet and Property Details: Specific information about your pets, property, and requirements to ensure personalised and high-quality service.
How We Use Your Information
We use your information for the following purposes:
- To provide pet and house-sitting services tailored to your needs.
- To manage bookings, payments, and customer support.
- To communicate with you regarding services, updates, or promotional offers (only if consent has been given).
- To improve our website and personalise your experience.
- To comply with legal obligations and ensure security.
How We Share Your Information
We do not sell your information to third parties. However, we may share your information with:
- Service Providers: Trusted third parties that assist us in delivering our services (e.g., payment processors).
- Legal Authorities: If required by law or to protect our rights.
- Emergency Contacts: In case of emergencies relating to your pets or property, with your prior consent.
Cookies and Tracking
We use cookies to enhance your browsing experience. Cookies help us understand how you use our website and allow us to provide personalised features. You can adjust your browser settings to refuse cookies, but this may affect functionality.
Your Rights
Under the UK General Data Protection Regulation (GDPR), you have the right to:
- Access your personal information.
- Correct inaccurate or incomplete data.
- Request deletion of your data (where legally permissible).
- Restrict or object to processing.
- Withdraw consent at any time, where applicable.
To exercise any of these rights, please contact us at glenn@a-breed-apart.co.uk
Data Retention
We retain your personal information only as long as necessary to provide our services and fulfil legal obligations.
Data Security
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices, and we encourage you to review their policies.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where significant, we will notify you via email or website notice.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please get in touch:
Email: glenn@a-breed-apart.co.uk
Phone: 07947098911